News & Alerts

Malfunction bwSync&Share: OnlyOffice: As of this morning (date 05/23/22) OnlyOffice is not accessible within bwSync&Share. The problem has been reported to the provider.
New Activation Key for Screenpresso PRO 2.0.0.0: The IT Service Center has purchased the new upgrade of Screenpresso. With the new license key you can use Screenpresso PRO version 2.0.0.0. Employees can find the new license key on our website.
Note on the "job scamming": Due to current events, we would like to point out that fraudsters try to obtain sensitive data or money via fake job advertisements ("job scamming"); see also the note in [1].
Interruption of backup/archive service due to kernel and software updates: Next weekend, a security-relevant kernel update has to be installed. On this occasion, the Spectrum Protect software will also be updated. Therefore, there will be several interruptions, which can last up to 1 hour.
HISinOne available again: The campus management system HISinOne is available again after a successful update.
Wednesday, May 18th 2022 from 4 pm - HISinOne maintenance: The campus management system HISinOne (productive, demo, active test) is not available on Wednesday, May 18th 2022 from 4 pm for approx. 60 min. due to system maintenance.
05/19/22: Maintenance break bwSync&Share: Due to an update, bwSync&Share will be unavailable for at least two hours on 05/19 from 17:00.
Training offered by the ZOERR on Open Educational Resources: The Central Open Educational Resources Repository of the Universities in Baden-Württemberg (ZOERR) offers again two online training dates: Tuesday 21.06.22 and 28.06.22, starting at 10 am s.t.
12.05.2022 Groupserver / BSCW: Limitations with Firefox 100 fixed: We have received a patch for the BSCW server today, the problems with the incorrect display of some functions in the group server have already been fixed.
11.05.2022 Groupserver/BSCW: Usage restrictions with Firefox version 100: An update for Firefox to version 100 has been recently made available. Users who have performed this browser update, report restrictions when using the Groupserver/BSCW. Please switch to an alternative browser at this time.
HISinOne available again: The campus management system HISinOne (productive, demo and active test) is available again.
Update bwLehrpool basic system: The new update of the bwLehrpool basic system with bug fixes, adjustments and general improvements has been delivered.
Power grid malfunction: Due to a malfunction in the power grid, some management systems are down. The power supply is now stable again. Currently, all machines are being restarted, but this will take a few more minutes. We kindly ask for your patience.
ILIAS: Edit collaboratively online documents using OnlyOffice: In ILIAS, "OnlyOffice" is now available for collaborative editing of texts, tables and presentations in pilot operation.
Wednesday, May 11th 2022 from 4 pm - HISinOne maintenance: The campus management system HISinOne (productive, demo, active test) is not available on Wednesday, May 11th 2022 from 4 pm for approx. 60 min. due to system maintenance.
Maintainance RZ-Website: In order to perform necessary maintenance on the RZ website, it is expected to be able to provide limited service and functionality until Monday afternoon (9.5.22) 17.00.
05.05.2022 between 7:00-7:30: Firewall conversion: Due to a firewall upgrade there may be short interruptions of some services on Thursday morning between 7:00 and 7:30 a.m.
Tuesday, May 3 2022, EvaSys Update starting at 8 a.m.: For the duration of the update approx.: 3h, the evaluation server is not available, please note that no online surveys will be possible during this time!
Workshop "From the Lecture Hall to the Net: Possibilities and limits of virtual seminar rooms": For lecturers/instructors of the University of Freiburg. Start on Mon, 2.5.2022!
Zoom licenses obtained for another year: The Zoom licenses were extended until 25.4.2023.
Resolved: Sophos licensing malfunction: The problem has now been resolved at most sites. Users' computers should be able to receive updates as usual. Administrators of Sophos servers who are still affected by the report of the missing license should contact their colleague at the RZ.
Malfunction: Sophos license currently unavailable: There is currently a failure in the Sophos license check. The service is currently not available even for the remote installations. Likewise, the on-access scan etc. is affected and currently not functional.
User service closed: Unfortunately, both colleagues are ill at the same time, so the user service is currently unavailable.
13.04.2022: BigBlueButton temporarily unavailable: In the period from 11:00 - 11:30, there were difficulties at the BBB instances. These were temporarily unavailable and were replaced by backup machines. Since 11.30 a.m. the whole cluster is running again. We apologize for the inconvenience. If you still experience problems, please let us know shortly (onlinemeetings@rz.uni-freiburg.de).
Finished: general file server maintenance 3 - 4 p.m. because of RAM module exchange: Maintenance on the general file server has been completed and the RAM has been successfully replaced. All connections should work again as before.
13.04: general file server maintenance 3 - 4 p.m. because of RAM module exchange: At one of our storage nodes a RAM module has to be exchanged at short notice. Therefore, the affected node will be shut down tomorrow, Wednesday, 04/13/22, starting at 3 pm. The maintenance work will take about 30 - 60 minutes.
Router conversion II completed: The router conversion work has been completed.
07.04.2022 from 8 pm: Router rebuild II: On Thursday evening from 8 p.m. onwards, we will be carrying out conversion work on the incoming router. During the conversion work there will be interruptions in the connection to the Internet.
Docata: Malfunction resolved: The error, due to which the application for acceptance as a doctoral student in Docata was temporarily not possible, has been fixed.
04.04.2022: Change in the management of the IT Services - new contact persons: After the retirement of the longtime RZ director Gerhard Schneider, we would like to inform you about the new contact contact persons of the University's IT Services.

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