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News & Alerts

We were at the LEARNTECH 2022
Field report of the e-learning department: impressions of the fair, (technical) highlights & transferability to the higher education sector, interesting facts at the Digital University conference
Wednesday, July 6th, the whole day - HISinOne update to version 2022.06
The Campus Management System HISinOne (productive and Test2) will be updated to the new version 2022.06 (no veto was lodged by faculties and selected central institutions). The system will not be available on Wednesday, July 6th, the whole day.
Wednesday, July 6th, the whole day - HISinOne update to version 2022.06
The Campus Management System HISinOne (productive and Test2) will be updated to the new version 2022.06 unless vetoed by faculties and selected central institutions. The system will not be available on Wednesday, July 6th, the whole day.
4 DTEN ME monitors to be awarded to teachers at the University of Freiburg
27'', whiteboard function, touch screen. Optimised for zoom.
29.6.22 approx. 18.35 hrs: Mail server malfunction resolved
The mail service is available again
9.06.2022 - 18:15h: Malfunction at the central mail server (Communigate)
There has been a malfunction on the central mail server since approx. 17:45. The problem is currently being analysed.
21st ILIAS Conference on 8-9.9.2022 in Bologna
With a diverse and exciting program. The e-learning department is participating with four contributions. Early Bird registrations are now open.
myAccount maintenance break - today 16.00 - 16.30 hrs
The myAccount service will unfortunately be unavailable today - from 16:00 - 16:30 - due to short-term maintenance work. We apologize for the interruption.
23.06.2022 from 13:30: Reconstruction work on the KG router (city centre area)
Due to conversion work on the KG router, there are short outages - for a few minutes - in the network in the city centre area.
Second StorageGrid site is back in operation
The StorageGrid servers in KG II could be put back into service. This means that both performance and geo-redundancy (depending on the policy) have been restored.
Update file server: no more geo-redundancy restrictions
Hello, currently our secondary system has been running again for about 2 hours, so since this time a geo-redundant backup has been performed again. All data has already been backed up to our secondary system.
Cooling supply KG II in operation again
The new chiller /refrigrator-machine is repaired and back in operation. The switchover has taken place and the services can now return to regular operation.
Interim status of cooling supply failure KG II
Currently, the server room is supplied by the old chiller, so some services are available again. However, repair work is still in progress and interruptions may occur again when switching back to the new refrigeration supply.
Update: Backup/archive service will be available again from about 14h30.
Currently, maintenance processes are still running, after which the servers will be released for client access again.
myAccount service available again
The myAccount service is available again.
File server: Restrictions due to cooling failure in KG2
Due to cooling problems (see [1]) at our second site, all systems there have to be shut down. Our main site in the data center is not affected. However, due to the shut down of the second site geo-redundant backup of data from our main site to the second site is no longer available.
Shutdown of second StorageGrid site
Due to the defective cooling supply, the StorageGrid servers in KG II are switched off as a precaution. Access to S3 resources is affected. Performance may be reduced, but access should still be possible. Newly created objects may (depending on the policy) not be created georedundant (geo-redundancy) at the moment. This is done automatically after the StorageGrid servers are restarted.
Interruption of backup/archive service due to cooling supply failure
The already reported outage also has an impact on Spectrum Protect. To avoid endangering the disk buffer hardware, we have decided to shut down the Spectrum Protect infrastructure until tomorrow.
Interruption of various services due to failure of cooling supply KG II
Used in item listings and search results. The already reported outage also affects Spectrum Protect. In order not to endanger the disk buffer hardware, we have decided to shut down the Spectrum Protect infrastructure until tomorrow.
myAccount maintenance break - today 18.00 - 18.30 hrs
The myAccount service will be unavailable today from 18.00 - probably 18.30. We apologise for the disruption.
bwLehrpool scanning station in the basement RZ
A scanner station with an A3 scanner is now available in the basement of the RZ (room -111, near the printers).
Follina vulnerability: Malicious code is injected via Microsoft Office (CVE-2022-30190) - IT Threat Layer 3/orange
Critical vulnerability in MS Office products allowing malware injection. Immediate action recommended; patch/update not yet available.
myAccount service available again
The myAccount service is available again.
myAccount maintenance break - today 19:00 - 19:30
The myAccount service will be unavailable today from 19:00 - 19:30 due to important maintenance. We apologize for the disruption!
Vulnerability in Zoom Client: Update of Windows clients is recommended
Older Zoom clients for Windows are affected by a security vulnerability. Please check the version of your Zoom client and make sure that you are using version 5.10.0 or newer.
Restrictions in the bwSFS (certain users)
Unfortunately, there have been restrictions in the storage system for research data (bwSFS) for certain user groups (primarily Galaxy and bwCloud VMs) for a few days now. This is related to a severe delay in the tiering of the Hierarchical Storage Management, which first analyses revealed. The investigations are still ongoing ...
2022-05-24 5:30 pm LSF available again
The campus management system HISinOne is available again after a successful security update.
2022-05-24 4:50 pm LSF not available
The campus management system LSF was taken offline to install a security update.
Fixed: All SP (Formerly: TSM)Servers are back in production.
Fixed: All SP (Formerly: TSM)Servers are back in production.
Malfunction bwSync&Share: OnlyOffice
As of this morning (date 05/23/22) OnlyOffice is not accessible within bwSync&Share. The problem has been reported to the provider.