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News & Alerts

Short term update bwSync&Share on Oct. 7, afternoon
Oct. 7, late afternoon, an urgent update had to be applied to the server platform for bwSync&Share. The service was not available between 17:00 and 19:00 (7.10.21).
bwSync&Share: Shutdown on Saturday from 12:00 to 19:00
The service bwSync&Share will be unavailable on Saturday, 09.10.21, due to a rack move of servers of KIT in the period from 12:00 to 19:00.
The new SPSS licenses are available in Asknet from now on
SPSS licenses can now be ordered in the Asknetshop. Versions 26, 27 and 28 are available.
HISinOne available again
The campus management system HISinOne is available again after a successful update.
The campus management systems HISinOne and LSF are currently shut down for security reasons
Following a security warning from the system manufacturer, the campus management systems HISinOne and LSF are currently shut down for security reasons.
HISinOne maintenance announced for Wednesday, 29.09.2021 is cancelled
HISinOne will be available on 29.09.2021 without maintenance break
Fri. 17.09.2021 14:00: Routing problems in the chemical area is fixed
Update 14:00: the routing problems have been solved, there was a short outage in the backbone area of Chemistry Institute at 13:15. In the University network, there are currently isolated faults and interruptions with regard to the connections that are routed via Chemistry Institute.
ILIAS available again after update to version 7.2
The update of ILIAS to the latest version 7.2 has been successful. File migration processes are still running in the background and will be completed automatically in the next few days. All files and courses are of course available. Thank you for your patience and have fun with ILIAS 7!
HISinOne available again
The campus management system HISinOne is available again after a successful update.
IBM SP(Formerly TSM):9/18/19/9/21 service interruptions due to Linux updates
New kernel patches have to be applied, this will lead to interruptions in IBM SP operations over the coming weekend.
Printer accounts online upgrade available again
The website "rzdruck.intra.uni-freiburg.de" was not available due to a certificate error. A new certificate has been installed and the service is available again.
Maintenance break of bwSync&Share for update of OnlyOffice
Today, 9/14-21, bwSync&Share will be shut down at 15:00 for a short maintenance. OnlyOffice will be updated.
OTRS: 09/17/2021, 06 - 09, migration to new ticket system
The ticket system is not available during this time.
Wednesday, September 15th 2021 from 4 pm - HISinOne maintenance
The campus management system HISinOne (productive, demo, active test) is not available on Wednesday, September 15th 2021 from 4 pm for approx. 60 min. due to system maintenance.
HISinOne available again
The campus management system HISinOne is available again after a successful update.
Wednesday, September 1 from 4 pm - HISinOne maintenance
The campus management system HISinOne (producitv, demo, active test) is not available on Wednesday, September 1 from 4 pm for approx. 60 min. due to update.
Partial fault: bwSync&Share (OnlyOffice - startup delay, functionality: update)
At the moment there is a partial malfunction in the state service bwSync&Share. For a few days, increasing delays have been observed when loading OnlyOffice (up to 40 seconds). In the then running OnlyOffice, texts can be created by typing/pasting, but formatting instructions, such as headings, are not executed.
Wednesday, August 25 from 4 pm for approx. 60 min. - HISinOne AND LSF maintenance
The campus management systems HISinOne (producitv, demo, active test) AND LSF are not available on Wednesday, August 25 from 4 pm for approx. 60 min. due to update.
TSM: 19.08.21, from 10h00, interruptions due to library extension
A tapelibrary is extended by 1000 places, for this it must be taken out of operation. Backup/restore processes are not possible during this time. Archive/retrieve processes continue to run.
19.08.2021 17:00 - 19:00h: Announcement maintenance break bwSync&Share
On 19.08.2021 KIT will provide a new version of the software Nextcloud for the service bwSync&Share. The system will be unavailable from 17:00 - 19:00h, a longer interruption cannot be excluded.
HISinOne available again
The campus management system HISinOne is available again after a successful update.
Wednesday, August 11 from 4 pm - HISinOne maintenance
The campus management system HISinOne (producitv, demo, active test) is not available on Wednesday, August 11 from 4 pm for approx. 60 min. due to update.
[Fixed 09.08.2021 11:45am] Malfunction: Infoblox: Self-Signed Web Server Certificate
[Update 09.08.2021 11:45 am] A new and valid certificate is now installed! Earlier message: After an update of the Infoblox server, only a self-signed web server certificate is available for the web front end. Until a new certificate can be imported, some browsers have problems establishing a connection.
Last reminder: Adobe Connect shutdown 08.08.2021
As announced in May, the Adobe Connect virtual classroom system is now due to be shut down. The license expires on 08.08.2021, after which the system will no longer be accessible.
Update: bwSyn&Share available again; earlier malfunction: bwSync&Share: Service not available
Update: bwSyn&Share available again; earlier malfunction of the state service bwSync&Share (as of 10:45 am).
[Fixed 10:37] 02.08.2021 - Malfunction mail server (Communigate)
[UPDATE 10:37 am] Mail server is working again as requested. Please excuse the inconvenience. [ Original ] Since approx. 09:00h there is a malfunction of the mail server Communigate. We are working on error analysis and fixing the problem.
Kernel updates TSM server next weekend
Important security patches have to be applied again. During the work no access to the TSM servers is possible.
OTRS: Deleting old tickets
Unfortunately, in the course of an OTRS update, all tickets (including tickets with the status "open") older than one year have been irrevocably deleted.
myAccount Reboot
The myAccount service must be rebooted at 11.15 due to an update. Thanks for your understanding.
Fixed: myAccount malfunction
Due to technical problems, the myAccount service is currently only available to a very limited extent. We are working on the solution of the problem!