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The University IT Services ("RZ") is the IT service provider for the University of Freiburg. The RZ has been the central operating facility since 1966. Since 2001, under the direction of Professor Dr. Schneider, the Chair of Communication Systems has joined in, combining operational practice and scientifically based theory. We provide the IT infrastructure for the university. On our web pages you will find all information about our tasks and services.

Further instructions and information regarding our services are available in the RZ-Wiki (currently available only in German).

Current Announcements

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Title Creation Date Description
21st ILIAS Conference on 8-9.9.2022 in Bologna Jun 28, 2022 08:59 AM With a diverse and exciting program. The e-learning department is participating with four contributions. Early Bird registrations are now open.
myAccount maintenance break - today 16.00 - 16.30 hrs Jun 24, 2022 01:18 PM The myAccount service will unfortunately be unavailable today - from 16:00 - 16:30 - due to short-term maintenance work. We apologize for the interruption.
23.06.2022 from 13:30: Reconstruction work on the KG router (city centre area) Jun 23, 2022 01:00 PM Due to conversion work on the KG router, there are short outages - for a few minutes - in the network in the city centre area.
Second StorageGrid site is back in operation Jun 23, 2022 10:13 AM The StorageGrid servers in KG II could be put back into service. This means that both performance and geo-redundancy (depending on the policy) have been restored.
Update file server: no more geo-redundancy restrictions Jun 22, 2022 02:53 PM Hello, currently our secondary system has been running again for about 2 hours, so since this time a geo-redundant backup has been performed again. All data has already been backed up to our secondary system.
Cooling supply KG II in operation again Jun 22, 2022 02:48 PM The new chiller /refrigrator-machine is repaired and back in operation. The switchover has taken place and the services can now return to regular operation.
Interim status of cooling supply failure KG II Jun 22, 2022 01:51 PM Currently, the server room is supplied by the old chiller, so some services are available again. However, repair work is still in progress and interruptions may occur again when switching back to the new refrigeration supply.
Update: Backup/archive service will be available again from about 14h30. Jun 22, 2022 01:39 PM Currently, maintenance processes are still running, after which the servers will be released for client access again.
myAccount service available again Jun 21, 2022 06:18 PM The myAccount service is available again.
File server: Restrictions due to cooling failure in KG2 Jun 21, 2022 05:39 PM Due to cooling problems (see [1]) at our second site, all systems there have to be shut down. Our main site in the data center is not affected. However, due to the shut down of the second site geo-redundant backup of data from our main site to the second site is no longer available.
Shutdown of second StorageGrid site Jun 21, 2022 05:38 PM Due to the defective cooling supply, the StorageGrid servers in KG II are switched off as a precaution. Access to S3 resources is affected. Performance may be reduced, but access should still be possible. Newly created objects may (depending on the policy) not be created georedundant (geo-redundancy) at the moment. This is done automatically after the StorageGrid servers are restarted.
Interruption of backup/archive service due to cooling supply failure Jun 21, 2022 05:36 PM The already reported outage also has an impact on Spectrum Protect. To avoid endangering the disk buffer hardware, we have decided to shut down the Spectrum Protect infrastructure until tomorrow.
Interruption of various services due to failure of cooling supply KG II Jun 21, 2022 05:26 PM Used in item listings and search results. The already reported outage also affects Spectrum Protect. In order not to endanger the disk buffer hardware, we have decided to shut down the Spectrum Protect infrastructure until tomorrow.
myAccount maintenance break - today 18.00 - 18.30 hrs Jun 21, 2022 11:38 AM The myAccount service will be unavailable today from 18.00 - probably 18.30. We apologise for the disruption.
bwLehrpool scanning station in the basement RZ Jun 13, 2022 05:50 PM A scanner station with an A3 scanner is now available in the basement of the RZ (room -111, near the printers).