News & Alerts

Update: Backup/archive service will be available again from about 14h30.: Currently, maintenance processes are still running, after which the servers will be released for client access again.
myAccount service available again: The myAccount service is available again.
File server: Restrictions due to cooling failure in KG2: Due to cooling problems (see [1]) at our second site, all systems there have to be shut down. Our main site in the data center is not affected. However, due to the shut down of the second site geo-redundant backup of data from our main site to the second site is no longer available.
Shutdown of second StorageGrid site: Due to the defective cooling supply, the StorageGrid servers in KG II are switched off as a precaution. Access to S3 resources is affected. Performance may be reduced, but access should still be possible. Newly created objects may (depending on the policy) not be created georedundant (geo-redundancy) at the moment. This is done automatically after the StorageGrid servers are restarted.
Interruption of backup/archive service due to cooling supply failure: The already reported outage also has an impact on Spectrum Protect. To avoid endangering the disk buffer hardware, we have decided to shut down the Spectrum Protect infrastructure until tomorrow.
Interruption of various services due to failure of cooling supply KG II: Used in item listings and search results. The already reported outage also affects Spectrum Protect. In order not to endanger the disk buffer hardware, we have decided to shut down the Spectrum Protect infrastructure until tomorrow.
myAccount maintenance break - today 18.00 - 18.30 hrs: The myAccount service will be unavailable today from 18.00 - probably 18.30. We apologise for the disruption.
bwLehrpool scanning station in the basement RZ: A scanner station with an A3 scanner is now available in the basement of the RZ (room -111, near the printers).
Follina vulnerability: Malicious code is injected via Microsoft Office (CVE-2022-30190) - IT Threat Layer 3/orange: Critical vulnerability in MS Office products allowing malware injection. Immediate action recommended; patch/update not yet available.
myAccount service available again: The myAccount service is available again.
myAccount maintenance break - today 19:00 - 19:30: The myAccount service will be unavailable today from 19:00 - 19:30 due to important maintenance. We apologize for the disruption!
Vulnerability in Zoom Client: Update of Windows clients is recommended: Older Zoom clients for Windows are affected by a security vulnerability. Please check the version of your Zoom client and make sure that you are using version 5.10.0 or newer.
Restrictions in the bwSFS (certain users): Unfortunately, there have been restrictions in the storage system for research data (bwSFS) for certain user groups (primarily Galaxy and bwCloud VMs) for a few days now. This is related to a severe delay in the tiering of the Hierarchical Storage Management, which first analyses revealed. The investigations are still ongoing ...
2022-05-24 5:30 pm LSF available again: The campus management system HISinOne is available again after a successful security update.
2022-05-24 4:50 pm LSF not available: The campus management system LSF was taken offline to install a security update.
Fixed: All SP (Formerly: TSM)Servers are back in production.: Fixed: All SP (Formerly: TSM)Servers are back in production.
Malfunction bwSync&Share: OnlyOffice: As of this morning (date 05/23/22) OnlyOffice is not accessible within bwSync&Share. The problem has been reported to the provider.
New Activation Key for Screenpresso PRO 2.0.0.0: The IT Service Center has purchased the new upgrade of Screenpresso. With the new license key you can use Screenpresso PRO version 2.0.0.0. Employees can find the new license key on our website.
Note on the "job scamming": Due to current events, we would like to point out that fraudsters try to obtain sensitive data or money via fake job advertisements ("job scamming"); see also the note in [1].
Interruption of backup/archive service due to kernel and software updates: Next weekend, a security-relevant kernel update has to be installed. On this occasion, the Spectrum Protect software will also be updated. Therefore, there will be several interruptions, which can last up to 1 hour.
HISinOne available again: The campus management system HISinOne is available again after a successful update.
Wednesday, May 18th 2022 from 4 pm - HISinOne maintenance: The campus management system HISinOne (productive, demo, active test) is not available on Wednesday, May 18th 2022 from 4 pm for approx. 60 min. due to system maintenance.
05/19/22: Maintenance break bwSync&Share: Due to an update, bwSync&Share will be unavailable for at least two hours on 05/19 from 17:00.
Training offered by the ZOERR on Open Educational Resources: The Central Open Educational Resources Repository of the Universities in Baden-Württemberg (ZOERR) offers again two online training dates: Tuesday 21.06.22 and 28.06.22, starting at 10 am s.t.
12.05.2022 Groupserver / BSCW: Limitations with Firefox 100 fixed: We have received a patch for the BSCW server today, the problems with the incorrect display of some functions in the group server have already been fixed.
11.05.2022 Groupserver/BSCW: Usage restrictions with Firefox version 100: An update for Firefox to version 100 has been recently made available. Users who have performed this browser update, report restrictions when using the Groupserver/BSCW. Please switch to an alternative browser at this time.
HISinOne available again: The campus management system HISinOne (productive, demo and active test) is available again.
Update bwLehrpool basic system: The new update of the bwLehrpool basic system with bug fixes, adjustments and general improvements has been delivered.
Power grid malfunction: Due to a malfunction in the power grid, some management systems are down. The power supply is now stable again. Currently, all machines are being restarted, but this will take a few more minutes. We kindly ask for your patience.
ILIAS: Edit collaboratively online documents using OnlyOffice: In ILIAS, "OnlyOffice" is now available for collaborative editing of texts, tables and presentations in pilot operation.

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