News & Alerts

08.07.2021 at approx 7:38 Power disturbance across Freiburg: Due to the short-term power outage in Freiburg, there are isolated disruptions in the network area and in the central services of the university.
2021-07-08T07:15: Malfunction in the bwCloud (Update: 10:20 a.m. fixed): Since 2021-07-08 - 07:15, the bwCloud has been partially out of service due to a large-scale fault (severe fluctuation in the city area, which affected some fuses in Machine Hall II in the RZ). Investigations are still ongoing. Updates will be provided here in this incident report. Update 10:20 a.m.: The bwCloud is back in operation.
Malfunction (fixed): bwSync&Share: Service not available: Currently bwSync&Share is not available due to a database error.
Mail server available again: The mail server is available again after a short outage.
myAccount: Reset password disturbed: Unfortunately, passwords cannot be reset in myAccount at the moment. We are working on a solution to the problem.
Planned maintenance break bwSync&Share for security update: On July 7, there will be a maintenance break re. bwSync&Share platform between 6:00 and 9:00 pm in order to apply an urgent security update. The service will not be available during this time. Thank you for your understanding.
HISinOne available again: The campus management system HISinOne (productive) is available again after a successful update to the version 2021.06.
End of the application period for the winter semester 2021/22 for some courses of studies on July 1, 2021 instead of June 30, 2021.: Due to the limited availability of the application portal on June 30, 2021, the application deadline for the winter semester 2021/2022 for some courses of studies ends on July 1, 2021 instead of June 30, 2021. You can find the list of the courses concerned on the detail page of the message.
Tue 29.06.2021 from 20:00: short interruptions of the external connection: On Tue 29.06.2021 from 20:00 the transition from the University network to the Belwue (State University Network) will be restructured. This may lead to short interruptions at the transition from the University network to Belwue, i.e. connections from and to the outside may be disrupted.
Wednesday, June 30th, the whole day - HISinOne update to version 2021.06: The Campus Management System HISinOne (productive and Test2) will be updated to the new version 2021.06 on Wednesday, June 30th, the whole day.
Wednesday, June 30th, the whole day - HISinOne update to version 2021.06: The Campus Management System HISinOne (productive and Test2) will be updated to the new version 2021.06 on Wednesday, June 30th, the whole day.
myAccount list management disturbed: Unfortunately, the myAccount list management is currently disrupted. We are working on a solution to the problem.
Fixed: File server / central storage system: Maintenance work on Wednesday, June 23rd, 21 from 9 a.m.: Update 25.06.21, 16:10]: the affected storage node, which blocked further maintenance, was made executable again today by the manufacturer. As a result, the maintenance could now be continued and has just been completed successfully. We thank you for your patience. Have a nice weekend, your storage team
TSM error at server "adsm"(RESOLVED): UPDATE: The server is available again, cleanup is still ongoing. Client connections are available again.
File server / central storage system: maintenance work for Wednesday, 23.06.21 from 9 a.m. onwards: on Wednesday, 23.06.21 a system update of the file server / central storage system will be performed. The maintenance work will start around 9 am and is expected to last 9 hours. Individual interruptions at different times must be expected. The affected services and the effects are described below.
22.06.2021: Telephone malfunction (University not reachable from outside): Due to a telephone malfunction, the university is currently not reachable from the outside. Internal calls and calls to external are not affected.
Department E-Learning is looking for student assistants: We are looking for motivated students to join our team in providing e-learning support to faculty and students.
bwSync - Renewed faults (NextCloud country service; component OnlyOffice - "Licence expired"): Unfortunately, we have to report another failure of a subcomponent (use via web browser) of the state service bwSync&Share: The NextCloud component OnlyOffice reports "License expired" when opening documents. Other actions (saving, downloading files) are not affected. A message was sent to the operator.
bwSync&Share: Two-hour service interruption on 17.06.21 from 18:00 onwards: Due to an upgrade of the Nextcloud server, via which bwSync&Share is provided, there will be an expected two-hour service interruption from 18:00 on 17.06.2021. Thank you for your understanding for any inconvenience this may cause.
Problems with VIMP media portal fixed: The problems with the media portal https://video.uni-freiburg.de have been fixed. All videos of this portal are available again both directly and via ILIAS. Since about 18:00 on Sunday, 06/13/2021, parts of the videos were not playable either directly on the media portal or via ILIAS due to a technical problem with the streaming server.
TSM: Tue 15.06.2021 from 10h00 Repair work on a tape library.: Tapes cannot be accessed during the repair. Duration approx. 2 hours. Archive/retrieve sessions are not affected, as they access a different library.
myAccount service interruption - today from 12.00 - 12.30 p.m.: Unfortunately, the myAccount service has to be interrupted today from 12:00 - 12:30. We apologize for the disruption.
Use of pool rooms with bwLehrpool (preliminary considerations for opening RZ, WM4): Due to recent developments, on-site pool use is moving back into reach. Currently, the pools are available for e-exams and can also be used for approved on-site events. Free practice still requires documentation of presence, which requires oversight personnel. This needs planning lead time as it also coincides with the regulations for opening the relevant buildings.
HISinOne available again: The campus management system HISinOne is available again after a successful update.
Guideline of the work group RDM "Responsible Handling of Research Data" published on Zenodo: The "Guidelines - Responsible Handling of Research Data" of the Working Group on Research Data Management in Baden-Württemberg, in which the RDMG is also involved, which has already been mentioned several times, has now been officially published and referenced via DOI after adoption in the work group and confirmation in the ALWR (working group of the representatives of Scientific Computing Centers in Baden-Württemberg) and working group BibDir.
LSF available again with limited functionality: The old campus management system LSF is now available again with limited functionality.
Wednesday, June 9 from 4 pm - HISinOne maintenance: The campus management system HISinOne (producitv, demo, active test) is not available on Wednesday, June 9 from 4 pm for approx. 60 min. due to update.
HISinOne available again: The campus management system HISinOne is now available again after a successful update.
The campus management systems HISinOne and LSF are currently shut down for security reasons: Following a security warning from the system manufacturer, the campus management systems HISinOne and LSF are currently shut down for security reasons.
Announcement: Adobe Connect shutdown at the end of the lecture period: On 08/08/2021, the annual license of Adobe Connect will expire. Since the introduction of ZOOM and BigBlueButton, we have seen a steady decline in demand. Therefore, the University IT Services have decided to discontinue the university Adobe Connect server at the end of the lecture period. Those who want to use the functionality of Adobe Connect beyond this date and do not want to switch to BBB or ZOOM can switch to the Adobe Connect server of the "DFN-Verein" at no cost.

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