News & Alerts

HISinOne available again: The campus management system HISinOne is available again after a successful update.
Wednesday, September 1 from 4 pm - HISinOne maintenance: The campus management system HISinOne (producitv, demo, active test) is not available on Wednesday, September 1 from 4 pm for approx. 60 min. due to update.
Partial fault: bwSync&Share (OnlyOffice - startup delay, functionality: update): At the moment there is a partial malfunction in the state service bwSync&Share. For a few days, increasing delays have been observed when loading OnlyOffice (up to 40 seconds). In the then running OnlyOffice, texts can be created by typing/pasting, but formatting instructions, such as headings, are not executed.
Wednesday, August 25 from 4 pm for approx. 60 min. - HISinOne AND LSF maintenance: The campus management systems HISinOne (producitv, demo, active test) AND LSF are not available on Wednesday, August 25 from 4 pm for approx. 60 min. due to update.
TSM: 19.08.21, from 10h00, interruptions due to library extension: A tapelibrary is extended by 1000 places, for this it must be taken out of operation. Backup/restore processes are not possible during this time. Archive/retrieve processes continue to run.
19.08.2021 17:00 - 19:00h: Announcement maintenance break bwSync&Share: On 19.08.2021 KIT will provide a new version of the software Nextcloud for the service bwSync&Share. The system will be unavailable from 17:00 - 19:00h, a longer interruption cannot be excluded.
HISinOne available again: The campus management system HISinOne is available again after a successful update.
Wednesday, August 11 from 4 pm - HISinOne maintenance: The campus management system HISinOne (producitv, demo, active test) is not available on Wednesday, August 11 from 4 pm for approx. 60 min. due to update.
[Fixed 09.08.2021 11:45am] Malfunction: Infoblox: Self-Signed Web Server Certificate: [Update 09.08.2021 11:45 am] A new and valid certificate is now installed! Earlier message: After an update of the Infoblox server, only a self-signed web server certificate is available for the web front end. Until a new certificate can be imported, some browsers have problems establishing a connection.
Last reminder: Adobe Connect shutdown 08.08.2021: As announced in May, the Adobe Connect virtual classroom system is now due to be shut down. The license expires on 08.08.2021, after which the system will no longer be accessible.
Update: bwSyn&Share available again; earlier malfunction: bwSync&Share: Service not available: Update: bwSyn&Share available again; earlier malfunction of the state service bwSync&Share (as of 10:45 am).
[Fixed 10:37] 02.08.2021 - Malfunction mail server (Communigate): [UPDATE 10:37 am] Mail server is working again as requested. Please excuse the inconvenience. [ Original ] Since approx. 09:00h there is a malfunction of the mail server Communigate. We are working on error analysis and fixing the problem.
Kernel updates TSM server next weekend: Important security patches have to be applied again. During the work no access to the TSM servers is possible.
OTRS: Deleting old tickets: Unfortunately, in the course of an OTRS update, all tickets (including tickets with the status "open") older than one year have been irrevocably deleted.
myAccount Reboot: The myAccount service must be rebooted at 11.15 due to an update. Thanks for your understanding.
Fixed: myAccount malfunction: Due to technical problems, the myAccount service is currently only available to a very limited extent. We are working on the solution of the problem!
myAccount maintenance breaks: 7/16 from 7 - 8:30 a.m. and from 12 - 2 p.m.: Unfortunately, the myAccount service will be unavailable tomorrow from 7 - 8.30 a.m. and from 12 - 2 p.m. due to maintenance work. Thank you for your understanding.
Change of the mail server configuration in HISinOne: In the campus management system HISinOne the configuration of the mail server was changed today at 16:10. This should solve problems with target email addresses @hotmail, @live, @outlook.
HISinOne available again: The campus management system HISinOne is available again after a successful update.
Maintenance Announcement: Fileserver / central storage system: Exchange of a RAM module on Thursday, 15.07.21 between 16 - 17 hrs.: At one of our storage nodes a RAM module has to be exchanged at short notice. Therefore, the affected node will be shut down next Thursday, the 15.07.21 from 16 o'clock. The maintenance work will take about 30 - 60 minutes.
bwLehrpool: Wikis and updated documentation: As part of the ongoing update of bwLehrpool documentation, the RZ's bwLehrpool wiki pages have been streamlined to include references to the cross-university bwLehrpool state service wiki.
Information session: hybrid teaching opportunities on 7/20-21, 9 a.m.: Tuesday, 20.07. - 09:00 - 10:00h (by zoom) for lecturers/course organizers of the University of Freiburg
Due to update in Nextcloud bwSync&Share probably not reachable on 14.07. from 18:00 to 20:00 o'clock: A necessary update must be imported. We ask for your understanding for the inconvenience.
Tuesday, July 13 from 4 pm for approx. 2 hrs - HISinOne maintenance: The campus management system HISinOne (producitv, demo, active test) is not available on Tuesday, July 13 from 4 pm for approx. 2 hrs due to necessary extensive maintenance.
08.07.2021 at approx 7:38 Power disturbance across Freiburg: Due to the short-term power outage in Freiburg, there are isolated disruptions in the network area and in the central services of the university.
2021-07-08T07:15: Malfunction in the bwCloud (Update: 10:20 a.m. fixed): Since 2021-07-08 - 07:15, the bwCloud has been partially out of service due to a large-scale fault (severe fluctuation in the city area, which affected some fuses in Machine Hall II in the RZ). Investigations are still ongoing. Updates will be provided here in this incident report. Update 10:20 a.m.: The bwCloud is back in operation.
Malfunction (fixed): bwSync&Share: Service not available: Currently bwSync&Share is not available due to a database error.
Mail server available again: The mail server is available again after a short outage.
myAccount: Reset password disturbed: Unfortunately, passwords cannot be reset in myAccount at the moment. We are working on a solution to the problem.
Planned maintenance break bwSync&Share for security update: On July 7, there will be a maintenance break re. bwSync&Share platform between 6:00 and 9:00 pm in order to apply an urgent security update. The service will not be available during this time. Thank you for your understanding.

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