E-mail

Starting this summer semester (2025), all students and enrolled doctoral candidates at the University of Freiburg will be required to use a University email address for student matters. The activation of the UniMailboxes already began at the beginning of the winter semester and should be completed by 15 February 2025.

Starting this summer semester (2025), all students and doctoral candidates enrolled at the University of Freiburg will be required to use a University email address for all study-related communication.

This measure is a component of updating identity management, improving IT security and data protection. As mandatory use goes hand in hand with a significant increase in the number of e-mail addresses, a strategic cooperation was entered into with the Gesellschaft für Wissenschaftliche Datenverarbeitung mbH Göttingen (GWDG), which offers e-mail services for scientific institutions in the DFN Association’s research network.

The new UniMailbox follows the pattern: UniAccount@email.uni-freiburg.de (e.g. ab1234@email.uni-freiburg.de). In addition, an alias in the form [first name].[last name]@email.uni-freiburg.de will be set up. The use of private email addresses for study-related purposes will no longer be permitted. Important notifications from central systems such as HISinOne or the ILIAS learning platform will be sent exclusively to the UniMailbox. Please also use this for enquiries to the Dean of Studies, the Examination Office or teaching staff.

Starting 16 April 2025, the UniMailbox will automatically be entered in HISinOne as a (2-K) student-correspondence email address for all students and enrolled doctoral candidates.

For all students who already had a University email address with the subdomains @students or @[planet name]: Your old email address on the previous University server will be deactivated on 15 April 2025, and the emails will be deleted after a short time.

*Exceptions This change does not affect doctoral students who are already employed, doctoral students registered before 2018 who already use their institute’s email domain, or FACE students with an email address from the Freiburg University of Education. These students are allowed to keep their existing email addresses.

Contact and Support

Detailed Instructions: Setting Up the UniMailbox

Follow these steps:

1. Go to https://email.uni-freiburg.de. You will land on the GWDG page of the Academic Cloud.
2. Enter your future UniMail address in the 'Email/Username' window: <UniAccount>@email.uni-freiburg.de and click on 'next'.
3. In the next step, the setup 'Albert-Ludwigs-Universität Freiburg' is already pre-selected, which you need to confirm with 'next/continue'.
4. You will be redirected to the myLogin page and must now authenticate with your UniAccount and password.
5. Your UniMailbox should now be found in the GWDG database, and you will see the start page of the Open-Xchange web interface. Here, you can access all functions to 'read, write, and sort emails'. Detailed instructions for using Open-Xchange can be found on this page.
6. Enter your UniMailbox as a contact address in your HISinOne profile (students and enrolled doctoral candidates: (2-K) student-correspondence-tile; doctoral candidates can also mark this email address as (3-K) doctoral student-correspondence-tile).