News & Alerts

14.07.2023 HISinOne available again: The campus management system HISinOne is available again after an urgent troubleshooting.
TODAY 14.07.2023 from 16:45 pm - HISinOne restart - urgent maintenance approx. 30 min.: The produktive campus management system HISinOne is not available TODAY, July 14th 2023 from 4:45 pm for approx. 30 min. due to to solve urgent performance problems.
Malfunction of the central UPS in the IT Services: Maintenance work is currently being carried out on the aging central UPS in the data centre. It was discovered that the replacement of a central component did not bring the desired result. Therefore, the system is running in pass-through mode and disturbances in the energy network are directly affecting it. This could lead to disruptions or outages during the upcoming thunderstorms over the weekend.
Zoom clients need to be updated: Due to several vulnerabilities in the Zoom Client, all users of the Zoom Client on all available operating systems are currently being asked to update the client. Without an update, the Zoom Client cannot be started.
13.7.23: Problems with sending mail to gmail addresses: There are currently some problems with sending mail to gmail addresses.
12.07.2023 HISinOne available again: The campus management system HISinOne is available again after a successful update.
2023-07-11, 17:30: The Deck app remains deactivated in bwSync&Share: The "Deck" app in bwSync&Share created too much load on the database system. It was deactivated in order to enable fluent working.
Wed. July 12th 2023, from 4 pm - HISinOne maintenance approx. 30 min.: The campus management system HISinOne (productive, demo, active test) is not available on Wednesday, July 12th 2023 from 4 pm for approx. 30 min. due to system maintenance.
RZ among the winners of the "Sustainable University" competition: On 5.7. the Sustainable University Working Group had a special joint meeting with the Chancellor and Prorector for Internationalization and Sustainability. In this context, the prizes of the energy efficiency competition were officially awarded and all six applications from the competition were briefly presented. The Computing Center was represented with three projects and jointly received a second prize from the competition for the projects "Energy Saving in High Performance Computing" and "Efficient Operation of Large Cloud Infrastructures at the RZ".
Changes to the department structures in the RZ since June 2023: As of June, some personnel and structural changes have come into effect in the data center, which we would like to inform you about.
06/30/2023 BBB cluster to version 2.6: The BBB cluster of the University of Freiburg was successfully upgraded to version 2.6.
2023-07-06, 18:00 - 21:00: bwSync&Share maintenance break: The service is not available during the mentioned time. The Nextcloud software will be updated to the latest release. All components will be back in operation with new version.
Online event for the presentation of the now DFN-federated offer "bwLehrpool": The German Research Network (DFN) invited to an online event on the topic "DFN-federated service bwLehrpool" on 29.06.2023. The event aimed to inform operational contact persons in IT departments, colleagues in charge of procurement, e-learning coordinators, project managers for research and development projects, and managing directors of research associations, doctoral colleges, and collaborative research centers about the new federated service "bwLehrpool". This is intended to extend the state service, which has been established for some time, into a nationwide offering.
2023-06-28 HISinOne available again: The campus management system HISinOne is available again after successful upgrade to the version 2023.06.
Update 2: Malfunction S3 (StorageGRID): One of the two failed StorageGRID nodes could be put back into operation yesterday. The availability of all data is now guaranteed again and there should no longer be any restrictions on S3 accesses. The recovery of the second failed node will be continued today.
Delays in the processing of card requests and the issuing of UniCards: The delay concerns personalised guest cards as well as cards for employees of the hospital.
Wednesday, June 28th 2023, the whole day - HISinOne update to version 2023.06: The Campus Management System HISinOne (productive and Test2) will be updated to the new version 2023.06 (no veto was lodged by faculties and selected central institutions). The system will not be available on Wednesday, June 28th 2023, the whole day.
Disturbance S3 (StorageGRID): There was a failure of two StorageGRID nodes at the FR2 site. This can currently lead to error messages for S3 requests. We are working on a solution.
20.06.23: PhotoApps deactivated in bwSync&Share: Due to performance problems, the Photos app is deactivated.
22.06.2023 17:00 - 18:30: Maintenance Webserver uni-freiburg.de: On 22.06.2023, a necessary system update of the web servers of uni-freiburg.de will take place from 17:00 to probably 18:30, which will make the website temporarily unavailable and the WordPress backend only available to a limited extent. We apologise for the disruption.
16.06.23: Malfunction OnlyOffice in bwSync&Share fixed: The malfunction that was present in OnlyOffice since the update of Nextcloud has been fixed. Documents can be edited again.
06/16/2013: Failure OnlyOffice in bwSync&Share: After the general update of bwSync&Share on 15 June, OnlyOffice failed. We are working on the fault clearance.
15.06.2023 - BBB cluster back to version 2.5 for the time being: Due to problems with the audio connection with Mozilla Firefox from the University Hospital, the BBB cluster has once again been temporarily reset to version 2.5. We are working on a solution to the problem and will then inform you again about the update.
14.6.2023 - 20.26 hrs - myAccount maintenance break ended
Update of the BBB cluster to version 2.6: BigBlueButton has been updated to version 2.6.
15.06.23, 18:00-20:00: Maintenance break bwSync&Share: On Thursday, 15 June, the service will be interrupted due to a maintenance break. The server software Nextcloud will be updated with all components. We apologise for any inconvenience.
06.06.2023, 13:45: network problems: 06.06.2023, 13:45: Currently there are disruptions in connections from the university out to the Internet and from the outside into the university. We are working on the problem and will inform you again.
24.05.2023 HISinOne available again: The campus management system HISinOne is available again after a successful update.
Wed. May 24th 2023, from 4 pm - HISinOne maintenance approx. 30 min.: The campus management system HISinOne (productive, demo, active test) is not available on Wednesday, May 24th 2023 from 4 pm for approx. 30 min. due to system maintenance.
No production of guest cards and employee cards: No production of guest cards and employee cards for clinic employees between May 24, 2023 and June 11, 2023.

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