You are here: Home E-tools Online Meetings with … Adobe Connect - Support (Windows)

Adobe Connect - Support (Windows)

I cannot hear any sounds | Microphone does not work

back


Please check if your headset and your microphone is set as the default output or input device in your system settings

 

Checking your Windows system settings

 

Please right-click on your speaker icon in the system tray. Click on the item Playback devices
 


screenshot_2018-07-30_05.png



In the next step, please check whether your headset is set as default output device. In this case, a green tick should appear next to your headset icon. If this was not the case, please select your headset and click on the [Set Default] button afterwards:


screenshot_2018-07-30_02.png



Next, open to the tab Recording. Please check whether your microphone is set as default input device. Exactly, as in the previous tab, a green tick should appear next to the microphone icon. If this was not the case, please select your microphone and click on the [Set Default] button. 

If you speak into your microphone, the peak meter should change.


 

screenshot_2018-07-30_03.png



Please confirm by clicking on [OK].